Providing Western Massachusetts Businesses With Fast, Reliable, Secure IT Services And IT Support Since 1999

  • We have over 20 years of providing 24/7/365 Service to keep your business running
  • Cybersecurity and Compliance Experts (HIPAA, PCI, FINRA, and more)
  • No Geek Speak
  • 99% Customer Retention since 1999
  • Average Response Time Under 10 minutes, never talk to voicemail during business hours!
  • 100% Satisfaction Guaranteed
  • Customized solutions that fit your business and growth strategies

Call Us Today At 413-536-5044

7 Reasons to Choose Bloo Solutions
to Support Your Computer Network


Super fast response! Your time is valuable and you cannot waste it with downtime. Our average response time for managed clients is under 10 minutes. If you have an incident 24 x 7 x 365, when our remote support tools are not enough, we are able to be onsite within 1 hour to your location.


No long-term contracts. Our commitment to industry best practices and exemplary customer service is how we continue to earn your business. With our month-to-month agreements, we always have to follow through on our commitment.


No Geek Speak. We love to help our clients understand your technology and make you feel comfortable with how it works in your day-to-day operations. We are glad to “talk shop” when you want to know more about the bits and bytes but we know the technical stuff is not as exciting to everyone as it is to us. We are glad to just make it work for you!


Cyber Security and Compliance Specialists. We have over 20 years of experience helping businesses comply with HIPAA, FINRA, PCI requirements, and State Privacy Laws. We understand how vital Compliance and Security is and we help remove the headaches and risks associated.


On-Premise Pros, Cloud Experts. Traditional IT has been centered around local hardware and network storage but more new cloud-based options come out every day. We help clients compare costs and features to give you the control to select the right solutions for your business.


One Number to Call. We make the management of your technology easier than ever by handling your software vendor relations, internet service provider, web hosting, email, VOIP, and other related contacts. Instead of wondering who to call, the Bloo Solutions help desk can act as your internal IT department and handle the incident response and get the correct partner or vendor to get a quick resolution.


We Make Technology Work For You… We give you peace of mind when it comes to IT so you can run your business. We will keep your infrastructure performing optimally and your data secure so you can stay focused on tasks that move your business forward and help you grow.

See what other business owners are saying about us…

Google No More, Bloo Is My Support!

Bloo’s strength is excellent communication and responsiveness. I love that I can email my questions or issue and know I will be getting a reply from a qualified tech immediately. Also, if it’s more than I can put in words, you are a phone call away – and you actually answer the phone and take action quicker than I ever could have done myself.

Partnering with Bloo Solutions is the best investment we’ve made. Local is key. No worrying about a different time zone! The amount of time saved is eye-opening. I have plenty of other things I need to be doing instead of troubleshooting our computers.

They’ve provided help with PCI compliance and the security implications that go along with that. We know how vital this is to our business, but did not realize how much time we spent on compliance tasks until Bloo took that burden from us.

I honestly feel we can trust Bloo Solution's guidance in making our way through this world of technology. I could go on and on…. truthfully! You guys are great! I’m very happy Dean connected with you. You’ve made my “IT” job pretty much non-existent…thank you!!

Julie Caverly Office Manager, Chicopee Mason Supply Chicopee

Being Proactive with Our IT Saved Us Money

When it comes to IT solutions and support, we definitely value experience over price. No one likes to spend money on “preventative IT”, but over 15 years or so of working with Bloo we have come to realize that being proactive is really a necessity in this climate. It is an investment in our business, not an expense. Also, you get what you pay for.

Bloo is unique when it comes to IT firms in that they take the time to learn and understand our business in order to provide customized consultation and advice. That alone is invaluable. A prime example is when Jeremiah and his team at Bloo Solutions moved us from reactive to proactive (or managed) IT support which saved us money short and long-term. It was an overall net savings when downtime and lack of productivity were factored into the mix. Our systems run smoothly since moving to the “managed” model. Like any other business owner, I was not excited about having to spend money every month on IT but since we did, it's become an indispensable part of our business.

I think a company that doesn’t move to managed IT is subjecting itself to considerable risks and unexpected costs in the long run. If you want peace of mind, call Bloo Solutions today – you won’t regret it!

Bob Lefebvre Managing Partner
Gelinas & Lefebvre, P.C.

I Wish We Had Called Bloo Years Sooner!

Bloo Solutions gives us priceless peace of mind having a professional, responsible experts maintaining our network. This allows us to focus on our work, instead of dealing with IT problems.  We assumed IT support like this was only for huge-budget, large companies. Bloo showed us the budget can be reasonable and the service is outstanding!

Thanks to Bloo Solutions’ proactive support, we no longer deal with daily or recurring annoyances but we can count on a super quick response if an issue does arise.

I wish we had called Bloo years sooner. Now we are partnered with a great group of people that allow us to focus on our business.

John Lemanski Owner, Sign Techniques
Inc. Chicopee, MA

Not Ready To Call Us Just Yet?

Are you completely fed up with chronic computer problems and escalating IT costs? Do you worry that your backups and IT security are lacking? Do you have a sneaking suspicion that your current IT guy doesn't have a handle on things? Our free IT optimization plan will reveal gaps and oversights in your computer network and show you how to eliminate all your IT problems and never pay for unnecessary IT expenses again.

Complete this form below to get started. We will contact you to discuss next steps to getting your free IT Optimization Plan.

Optimization Plan