IT that works for you
Started in 1998, Bloo Solutions is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Western Massachusetts. Our team of talented IT professionals can solve your IT nightmares once and for all.
Here’s why so many businesses depend on Bloo Solutions for complete IT services and support:
- Super fast response! Your time is valuable and you cannot waste it with downtime. Our average response time for managed clients is under 10 minutes. If you have an incident 24 x 7 x 365, when our remote support tools are not enough, we are able to be onsite within 1 hour to your location.
- No long-term contracts. Our commitment to industry best practices and exemplary customer service is how we continue to earn your business. With our month-to-month agreements, we always have to follow through on our commitment.
- No Geek Speak. We love to help our clients understand your technology and make you feel comfortable with how it works in your day-to-day operations. We are glad to “talk shop” when you want to know more about the bits and bytes but we know the technical stuff is not as exciting to everyone as it is to us. We are glad to just make it work for you!
- Cyber Security and Compliance Specialists. We have over 20 years of experience helping businesses comply with HIPAA, FINRA, PCI requirements, and State Privacy Laws. We understand how vital Compliance and Security is and we help remove the headaches and risks associated.
- On-Premise Pros, Cloud Experts. Traditional IT has been centered around local hardware and network storage but more new cloud-based options come out every day. We help clients compare costs and features to give you the control to select the right solutions for your business.
- One Number to Call. We make the management of your technology easier than ever by handling your software vendor relations, internet service provider, web hosting, email, VOIP, and other related contacts. Instead of wondering who to call, the Bloo Solutions help desk can act as your internal IT department and handle the incident response and get the correct partner or vendor to get a quick resolution.
- We Make Technology Work For You… We give you peace of mind when it comes to IT so you can run your business. We will keep your infrastructure performing optimally and your data secure so you can stay focused on tasks that move your business forward and help you grow.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Bloo Solutions is here to team up with you and your company for expert support.